A booking cannot be confirmed until full payment is received.
Once a booking is confirmed a contract exists between Manyimi Campground and the booking party. This means that you accept the terms and conditions of this booking.
We understand that from time to time, you may need to cancel your booking.
If you cancel your booking, then the following cancellation policy applies:
- If you cancel your booking more than 14 days before the arrival date, you will receive a full refund (less the transactions fees).
- If you cancel your booking less than 14 days before your arrival date, you forfeit your full payment.
- The forfeited payment cannot be transferred to another date or placed in credit for future use without written consent from management or the committee. If granted, future booking using the credit will need to be made with 12 months of the original booking date.
- Once you have checked in, if you make changes to your booking, such as leave early, you will forfeit the full amount set out in your booking. This is, you will not receive a refund for nights unused.
If you are a no-show without notifying us your booking will be cancelled and you will not be entitled to a refund. That is, you will still be required to pay the full amount set out in your booking. A no-show is when you do not check in on the day of your booking.
Please note: No refund for early departure or late arrival.